Dell Walkin Drive For Freshers/Exp 2018. Further details For this Job is Total no of Vacancies, Education Qualification, Experience Details, Location of Job and Detailed Description etc,. Dell Walkin Drive apply for All graduates as soon as possible and given details as below.
Dell Walkin Drive For Freshers/Exp
Company Name : Dell
Job Role : Client Technical Support Associate
No of Vacancies : Multiple Posts
Qualification : Any Graduates
Experience : 0 – 3 Years
Job Location : Gurgaon
Dell Inc. is an American multinational computer technology company based in Round Rock, Texas, which manufactures, sells, repairs, and supports personal computers (PCs), servers, data storage devices, network switches, computer software, computer peripherals, high-definition televisions, cameras, printers, and electronics built by other manufacturers. The company is known for its innovations in supply chain management and e-commerce, particularly its direct-sales model and its “build-to-order” or “configure to order” approach to manufacturing—delivering individual PCs configured to customer specifications.
- Responsible for providing telephone support for customers on operation or maintenance of Dell products.
- Assist phone customers by diagnosing problems, and providing resolutions for technical and service issues.
- Responsible for OOW, Total solutions, YTT and In warranty extension sales.
- Performs work in accordance to standardized policies and procedures.
- Applies diagnostic techniques to identify problems, investigate causes and recommend solutions to correct failures.
- Documents problems in the support solution database for diagnostics and solution implementation.
- Ensure proper escalation procedures are followed.
- Responsible for customer satisfaction through effective handling of customer problems.
- Work requires strong analytical ability to resolve complex technical issues in addition to effective phone communication skills.
Apply Mode : Walk-in
Walkin Date : 29th August 2018
Walkin Time : 12:00 PM to 03:00 PM
Venue Details :
Dell International Services,
Vipul tech Square, Opp Central Park,
Sector Road, Sector-43, Gurgaon – 122002.